Shipping & Delivery

At DHEUZ LIFE SCIENCES PVT. LTD., we are committed to delivering your orders safely and on time. Please review our shipping and delivery policy below.

1. Order Processing

  • Orders are processed within 1–2 business days after confirmation
  • Orders placed on weekends or holidays will be processed on the next working day

2. Shipping Time

  • Standard delivery time is 3–7 business days, depending on your location
  • Delivery timelines may vary due to unforeseen circumstances such as weather or logistics delays

3. Shipping Charges

  • Shipping charges (if applicable) will be calculated at checkout
  • Free shipping may be available on selected orders or promotional offers

4. Order Tracking

  • Once your order is shipped, you will receive a tracking ID via email or SMS
  • You can track your order status through the courier partner’s website

5. Delivery Conditions

  • Please ensure that the shipping address and contact details are accurate
  • Our delivery partners may contact you before delivery
  • If delivery fails due to incorrect details, additional charges may apply

6. Delays in Delivery

  • While we aim to deliver on time, delays may occur due to:
    • Remote locations
    • Natural events or unexpected disruptions
    • Courier partner issues

7. Damaged or Lost Shipments

  • If your order is received in damaged condition, report it within 48 hours
  • In case of lost shipments, we will coordinate with the courier partner for resolution

8. Contact Us

For any shipping or delivery-related queries, contact us at:
Email: info@dheuz.in